Delivery and returns
General Delivery info
The general sample processing time is 1 to 7 days
Production time:
15 days for 100 – 500 pieces
30 days for 500 – 3,000 pieces
The specific delivery time can be negotiated
INTERNATIONAL ORDERS
Dongguan Weisen Clothing Co., Ltd. produces knitted sweaters globally. All the prices of our clothes are FOB, Outside the China, all shipments are DDU (Delivery Duties Unpaid). Orders may be subject to import customs taxes, fees, and duties, which are levied once a shipment reaches your country. Customers are responsible for all customs clearance charges and local import charges (import duty, tax, etc) if any. Please verify with the local customs office before making purchases, as customs policies vary widely. In the event that a package is undeliverable and the purchase is returned, the customer will be responsible for all return shipping costs. Be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Customized requirements
For custom knitted sweaters, please contact:You alaso may request through:
Email : xiongjinmei81@gmail.com
Phone : + 86 18027343244
WhatsAPP:+86 18027343244
During regular business hours, email requests are immediately processed. If, for any reason, you don’t receive a timely response, please give us a call.
Dongguan is Weisen Clothing Co., LTD
No. 69, Shangjia Road, Changping Town, Dongguan City, Guangdong Province, China
RETURN TERMS AND CONDITIONS
Orders may be returned within 14 days of receipt if you are unsatisfied. If you need to return an item, please note that all items must be returned in the condition they were received: worn, altered, or washed, with all tags attached. Customers will receive a full refund minus shipping. Merchandise returned without original packaging will not be refunded.
Replacements at no cost to you will be sent promptly in the event of damaged or defective merchandise. Free return shipping is provided for damaged, defective, or incorrectly shipped items. In all other cases, the customer is responsible for return shipping costs. Items returned COD will not be accepted.
Once a return has been received (within a specified time), a credit or refund will be processed within 2-3 business days. Customers will be notified by email when a return is complete. Please note that your banking institution may require additional days to process and post the transaction.
INTERNATIONAL ORDERS
Outside the China all shipments are DDU (Delivered Duty Unpaid). Risk of loss and title for merchandise shipped will pass to you upon our delivery to the carrier. Orders may be subject to import customs taxes, fees, and duties, which are levied once a shipment reaches your country. Customers are responsible for all customs clearance charges and local import charges (import duty, tax, etc) if any. Please verify with the local customs office before purchasing as customs policies vary widely. In the event that a package is undeliverable and the purchase is returned, the customer will be responsible for all return shipping costs. Be aware that cross-border shipments are subject to opening and inspection by customs authorities.
